Welcome to Orchid Medical Secretarial Services

We are a team of highly experienced medical secretaries with over 50 years combined knowledge in multiple specialties; providing a full, confidential secretarial support system for consultants and private practices in the North East of England.

Two women sitting on a beige couch in a modern office lobby, with a large green plant on the left, a wall-mounted TV displaying 'Orchid Medical Secretarial Services' behind them, and wooden paneling on the wall.

Our approach

Our ethos is built on compassion, empathy, and trust. We pride ourselves on forming genuine connections with both patients and consultants, creating a seamless experience that feels personal, not transactional. By managing your private practice autonomously, we free you to focus on what matters most - delivering exceptional patient care.

“Having been a Consultant orthopaedic surgeon for almost 10 years now and been involved in private practice for most of this time, I can wholeheartedly say that working with Natalie and Lynn has made my practice significantly more efficient, organised and less stressful.

 I would absolutely recommend Orchid Medical Secretarial Services to anyone who is involved in private practice. Anything that I’ve ever asked them to do has never been a problem. I will certainly be continuing to use them throughout the rest of my career. I couldn’t recommend them highly enough.”

— MR DANIEL DOWEN, CONSULTANT ORTHOPAEDIC SURGEON

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Orchid Medical, today.