All medical letters are typed in-house by highly experienced secretaries using secure, encrypted systems to ensure accuracy, confidentiality, and compliance with data protection standards.

We work closely with private hospitals to arrange patient appointments and manage clinic schedules on your behalf. In some cases, we have direct access to hospital booking systems, allowing us to book appointments quickly and efficiently saving patients time and avoiding the frustration that can come from being passed between departments in larger hospital setups.

We use Healthcode for insurance claims, which offers faster payments from insurers directly to your bank account with data encryption.

We take care of all aspects of credit control, ensuring payments from insurers and patients are received promptly. Our service includes reconciling invoices with payments, monitoring outstanding accounts, and following up on overdue balances - saving you time and reducing stress, especially for complex medicolegal cases.

We pride ourselves in looking after your patients. Their questions and concerns are dealt with empathetically and with kindness as we are often the first point of contact for your private practice.

We use encrypted emails to correspond with our patients and GP practices.

Safe Links & Safe Attachments: All incoming email links and attachments are automatically scanned and sanitised before delivery.

We securely manage and maintain your records in line with your specific requirements. Our service ensures accurate, organised data that can be easily accessed when needed, including providing detailed figures to your accountant upon request.

Our medicolegal practice management service ensures that all aspects of your medicolegal work are handled efficiently and professionally. This includes managing case documentation, clinic bookings, preparing and sending reports, coordinating with solicitors, insurers and agencies, tracking deadlines, and overseeing billing and payments. We provide a secure, compliant process that allows you to focus on delivering expert opinions while we take care of the administrative details.